I imagine the modem needs to get the password from the TV in order to allow the TV to connect. The TV requires my att password in order to link up. Resetting the TV and resetting the modem is no help at all. The Roku phone support does not have a clue either after making me jump through hoops for hours.

No website with set answers is going to help this. My non AT&T cellphone links up to my WiFi using this password, no problem. Their phone support tells me the problem is my AT&T modem- a firewall or something. The TV finds my WiFi network but will not accept my password, giving me an error code 014.41. And nowhere that I looked suggested these steps.I cannot link up my new TCL Roku TV to my Uverse modem. This may seem elementary to some of you, but it wasn't to me. Now you don't have an additional screen blinding you while you watch Netflix. You should be I business, no third party software necessary.Īdditional tip: set your screen to sleep after 1 minute, but turn off the computer sleep. Then at the bottom of the networks list are the wifi (on/off switch), airplane mode and hotspot buttons.Ĭlick hotspot and it generates a wifi network and username. On your Windows 10 PC, click the wifi logo. Stumbled across the wifi hotspot feature, conveniently located next to the wifi and airplane mode options. This is not at all necessary (and didn't work for me anyway). This isn't really an option since the router isn't mine.Īfter enough digging, I found this whole charade about downloading a 'virtual router.' Secondly, all of the Roku support as well as forum support tells you to change router settings. So it seems like the Hotel and Dorm Play issue only helps when the internet connection requires a browser to login, which is not the case at my hotel. Something I had figured, but I thought the 'Hotel and Dorm play' might be able to circumvent. Roku tech support told me my MAC address was likely blocked. So I get it plugged in, the Roku connects to the Hotel's router, but no internet connection. So I was excited to purchase a Roku as it stated how easy it was to use at a hotel. This post is regarding error code 009 and 'can't connect to the internet' messages. TLDR: Connect Windows 10 PC to wifi, turn on the wifi hotspot.

Fix tcl roku tv mac address